For Owners
Owner Communication and Collaboration
At Alza Property Management, we prioritize strong communication and collaboration with our property owners. We thoroughly discuss the maintenance and upkeep requirements of your property, ensuring clarity on our management responsibilities.
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Yearly Property Review: We analyze market trends and rental rates to ensure your property remains competitively priced.
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Contractor Relationships: We partner with reliable contractors to secure cost-effective, high-quality services, always recommending the best options.
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Regular Updates: We provide regular updates on property condition, maintenance activities, and financial performance.
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Transparent Financial Reporting: Owners receive detailed, transparent financial reports for informed decision-making.
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Tenant Screening and Retention: We implement thorough tenant screening and retention strategies to maximize occupancy and minimize vacancies.
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Emergency Response: We ensure a prompt response to emergencies, safeguarding your property and ensuring tenant satisfaction.
By maintaining open lines of communication and delivering top-tier management services, we strive to protect your investment and enhance its value.
New Owner On-Boarding Checklist
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Owner Portal: You will be sent owner portal set-up instructions to your email. In your owner portal you will be able to view monthly statements, make owner contributions, set up ACH direct deposit & view property documents.
Review Property Maintenance Requests: You will be able to set up maintenance approval notifications & view the status of any open maintenance work orders for your properties.
Add Alza Property Management as ‘Additional Insured’: You can do this by contacting your insurance provider and letting them know that you would like to add Alza Property Management. This should be done at no additional cost.
Utility Bill Pay Transfer: For all bills that you would like Alza Property Management to pay on your behalf (Utilities, Maintenance, ect.), notify providers that these bills will be in care of Alza Property Management on [start date].
Deep Cleaning: At Alza Property Management we require all units being lease to be professionally deep cleaned. This ensures tenant satisfaction, easy assessment at move-in & move-out.
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How are tenant’s applications processed?In order to abide by Fair Housing Laws, we will process applicants on a first come first qualify basis. When an applicant has met the minimum credit, employment, income & reference criteria we will: 1. Provide applicant info for owner approval. 2. Schedule a second showing with the applicant. 3. If applicant is approved & moves forward, perform a move-in inspection of the condition of the property with applicant, typically done 1 week before move-in. 4. Draft a lease to be signed by the tenant via eDoc.
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Do I have say in the tenant that is being placed?Owners can adjust the credit score, income, and residential history requirements prior to the marketing of the property in order to abide by Fair Housing Laws. After this criterion is set–tenant’s applications will be processed on a first come, first qualify basis (above).
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How long does it take to place a tenant?Alza Property Management works rapidly to process applications and place a tenant as soon as possible. Typically, Alza Property Management can place a tenant in a unit within 30 days. However, the time taken to place a tenant will vary depending on: 1. Applicant’s responsiveness 2. Quality of applications 3. Seasonality
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How do you determine the rental rate for my property?We analyze the local market, assess comparable properties, and consider your property’s unique features to set a competitive rental rate.
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How do you screen potential tenants?We conduct thorough background checks, including credit, employment, and rental history, to ensure reliable and responsible tenants.
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What maintenance services do you provide?We handle all major repairs and maintenance, coordinate with trusted contractors, and perform regular inspections to keep your property in top condition.
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How often will I receive updates about my property?You will have your owner portal account, in which you will have access to review all your properties at any time. This includes review any maintenance requests and or billing inquiries.
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What fees do you charge for your services?Our fees include a percentage of the monthly rent and specific charges for additional services, all clearly outlined in our management agreement.
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How do you handle emergency maintenance issues?We have a 24/7 emergency maintenance hotline to address urgent issues promptly, ensuring tenant safety and property protection.
